JAWATAN KOSONG - Front Office Assistant

Exabytes Network Sdn Bhd


Exabytes Network Sdn Bhd, (http://www.exabytes.com.my) the biggest web hosting company in Malaysia in terms of number of subscribers and IT facilities, is a leading web hosting provider which serves more than 34,000 customers over 120 countries.

Founded by the then very young IT entrepreneur MR Chan Kee Siak, Exabytes is a classic success story like many US IT companies in the booming age of the Internet. Started from a small business bedroom operation by the name of hostkaki.com in 2001, Exabytes' product range now include reliable and affordable shared web hosting, dedicated server hosting, reseller hosting, domain names, SSL web certificate, e-commerce, website builders, Virtual Private Servers (VPS) and Content Delivery Network (CDN).

Today we have over 30 full-time staff and several offices over Malaysia. With our farsighted company vision and heavy emphasis on customer service, Exabytes has bagged numerous prestigious awards over the years which include:


Golden Award of The 1st Top 50 Enterprise Awards Malaysia by PUMM
The 5th Malaysia 100 Outstanding SMEs - Golden Bull Award 2007 & 2008.
Golden Award of The 1st Top 50 Enterprise Awards Malaysia by PUMM.
The 6th. Asia Pacific International Honesty Enterprise - Keris Award 2007.
SME Rising Stars Award 2008
Malaysia HR Awards 08-09
Deloitte Technology Fast500 Asia Pacific 2009


We pride ourselves on providing the most professional 24*7 technical assistance to our clients, and having the most extensive experience and the technical know-how in the hosting industry.



Front Office Assistant
(Penang - Bayan Baru)

Responsibilities:

Responsible for answering inbound telephone calls and directing them with courtesy and professionalism.
Ability to take messages and forwarding appropriately.
Responsible for leaving a good first impression to all visitors and callers.
Act as first contact point to greet and interact with customers, vendors and guests also to notify associates of their arrival.
Handling inquiries from public and provide information related to the company.
In charge of collecting also receiving normal mails, couriers and parcels.
Center for posting normal mails and couriers.
Maintain the appearance and cleanliness of the reception and meeting room area.
Assist in any related administrative duties and ad-hoc assignments as when required.

Requirements:

Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, any field.
Preferably with 1-2 years of relevant working experience in Front Desk or Reception .
Fresh graduates are encouraged to apply.
Required language(s): English, Chinese and Malay
Required skill(s):Computer Knowledge, Internet Know How.
Friendly, helpful, pleasant personality with good interpersonal and communication skills.
Possess professional telephone etiquette.
Excellent organizational skills and strong attention to details.
Computer literate is required and good knowledge in Microsoft Office.
Fluent in English, Chinese and Malay
Good command of spoken and written English.
Possess own transport.
Applicants must be willing to work in Bayan Baru.
Preferably Non-Executives specializing in Clerical/Administrative Support or equivalent.
Full-Time and Contract position available.

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